Services – Business Aviation News Tue, 29 Oct 2019 15:12:47 +0000 en-US hourly 1 Services – Business Aviation News 32 32 142066361 Textron Aviation expands in-flight connectivity options for Citation business jets Tue, 22 Oct 2019 15:11:39 +0000

LAS VEGAS (Oct. 22, 2019) – Textron Aviation Inc., a Textron Inc. (NYSE:TXT) company, today announced it has received supplemental type certificate (STC) approval for the Gogo AVANCE L5 connectivity system upgrade for its Cessna Citation X+, Citation Sovereign+ and Citation Latitude business jets. Aircraft equipped with Gogo AVANCE L5 will experience faster inflight connectivity speeds and an enhanced network to support on-the-go business needs. This STC expands the company’s Approved Model List to include eight Citation business jet models.

“Optimizing connectivity across a range of Textron Aviation products is one more way we can enhance the ownership experience,” said Kriya Shortt, senior vice president of Global Customer Support at Textron Aviation. “For many of our customers, the ability to connect twice as many devices and join a video conference call in flight turns travel time into productive office hours.”

Earlier this year, Textron Aviation announced STCs for the Gogo AVANCE L5 system for the Cessna Citation X, Citation Sovereign, and Citation XL/XLS/XLS+. The company has completed nearly 150 AVANCE system upgrades for Citation customers.

The AVANCE L5 platform-based solution delivers faster speeds and enhanced network capacity. Passengers can enjoy movie, TV and music streaming entertainment between video conferences and meetings. Crew members can also utilize the service to pull real-time data for cockpit apps. Customers should contact their regional Textron Aviation aftermarket sales representative to confirm what options are available for their aircraft.

Textron Aviation continues to invest in parts availability, expands three additional warehouses Mon, 21 Oct 2019 15:10:45 +0000 LAS VEGAS (Oct. 21, 2019) – Textron Aviation Inc., a Textron Inc. (NYSE:TXT) company, today announced it recently expanded global part distribution capabilities across warehouses at three facility locations in the U.S., highlighting the company’s continued investment in aftermarket and MRO support for all its Beechcraft, Cessna and Hawker products.

The company grew its existing square footage by nearly 50 percent across its Orlando, Phoenix-Mesa and Teterboro locations, making the total footprint for the three facilities over 8,000 square feet. All three expansions in the U.S. are complete and operational.

“When our customers need a part, we need to deliver and get them back in the air as fast as possible,” said Brad Thress, senior vice president of Parts, Programs and Flight Operations at Textron Aviation. “Expanding our distribution network footprint around the world allows us to store more parts in high-volume traffic hubs, meaning we’re always nearby and ready to support.”

The growth in the U.S. follows the company’s decision to place more parts in Europe and Asia-Pacific earlier this year. The expansion of the European Distribution Center in Duesseldorf, increasing available part numbers to nearly 35,000 items across Europe, is expected to launch operations by November. The company also recently opened a new facility in Australia, which will hold thousands of items from across the Textron Aviation product lines.

Bombardier’s New European Mobile Response Team Aircraft Enters into Service Mon, 25 Feb 2019 14:43:39 +0000
  • Dedicated Challenger 300 aircraft boosts mobile response capability in Europe and supplements shipping from Frankfurt parts distribution hub
  • Additional mobile response aircraft continues worldwide Customer Experience growth to further enhance product support and services  
  • Challenger 300 mobile response aircraft will provide thorough coverage and skilled OEM support throughout Europe and the Middle East
  • Newly entered-into-service Global 7500 business jet operators to benefit from increased mobile response capability

Bombardier today announced the latest addition to its expanding service and support network – a dedicated Mobile Response Team (MRT) aircraft, based in Frankfurt, Germany. The Challenger 300 aircraft marked its entry-into-service by successfully completing its first mission, providing a European customer with efficient unscheduled maintenance support.

The strategically located Challenger 300 aircraft will deftly supplement the shipping of parts from Bombardier’s main European parts distribution hub at Frankfurt International Airport. Its 3,065-NM (5,646-km) range and impressive Mach 0.83 top speed capability will enhance the MRT’s reach and response times to a fleet size of more than 700 aircraft in Europe and the Middle East.

“With this investment, we are adding expertise and increasing accessibility to OEM support for our European operators and paving the way for the industry’s largest and longest-range business jet – our flagship Global 7500 aircraft – which is now in service,” said Jean-Christophe Gallagher, Vice-President and General Manager, Customer Experience, Bombardier Business Aircraft. “The addition of a dedicated Challenger 300 aircraft will augment the worldwide efforts of our MRT, already ranked as one of the most comprehensive onsite, mobile and aircraft-on-ground resolution services in the industry.”

Bombardier Customer Support in Europe: There are a total of seven Bombardier line maintenance stations in Europe located in Luton, UK, Linz, Austria, Paris, Nice and Cannes in France, and Milan and Olbia in Italy. They complement the tip-to-tail heavy maintenance services provided by Bombardier’s newest wholly-owned service centre at London Biggin Hill Airport in the UK and jointly owned Lufthansa Bombardier Aviation Services in Berlin. Bombardier operators also have access to 12 Authorized Service Facilities in the region.

Bombardier Worldwide Mobile Response Services: In recent months, Bombardier has expanded its customer response capability significantly. Five new Mobile Response Team trucks have been deployed, bringing the current worldwide total to 30. The Challenger 300 aircraft in Frankfurt joins a dedicated Learjet 45 aircraft in Chicago, along with two maintenance control centres (MCCs) in Linz, Austria and Wichita, Kansas. The new MCCs work in conjunction with Bombardier’s Customer Response Centre, which operates 24/7 to streamline customer requests and optimize maintenance support.

Gulfstream Launches Center Dedicated To AOG Resolution Tue, 06 Mar 2018 02:58:11 +0000 Gulfstream Aerospace Corp. today announced it has created a center dedicated to the resolution of aircraft-on-ground (AOG) issues, providing Gulfstream operators with an unprecedented level of integrated support and ensuring faster return to service of their grounded aircraft.

The nearly 2,400 square-foot/223 square-meter center is located in the 679,199-sf/63,100-sm Gulfstream Savannah Service Center, the world’s largest and most technically advanced maintenance facility built specifically for business jets, and is staffed by an enterprise-wide team of experts dedicated to predicting, preventing and resolving maintenance or logistics issues that would prevent an aircraft from making its next flight.

“This is the first time we’ve concentrated such a broad team of multidisciplinary personnel together in a space solely dedicated to AOG situations,” said Derek Zimmerman, president, Gulfstream Product Support. “Co-locating technical experts with cross-enterprise resources, including logistics, materials and purchasing support, will lead to more coordinated responses to customers, expedite resolution of issues and get aircraft back in the air faster than ever.”

Calls or messages that come into the Technical Operations Contact Center, if designated an “AOG” condition, are routed to the center, where experienced team members have Gulfstream’s vast worldwide resources at their fingertips. These include: multiple Field and Airborne Support Teams (FAST) aircraft to deliver mission-critical parts, tools and/or technicians; more than 150 field service representatives and FAST-dedicated technicians, including 12 mobile repair teams with specially equipped vehicles; more than $1.6 billion in spares inventory at over 20 locations; and a network of more than 30 company-owned and authorized service centers and warranty facilities.

The center is also equipped with large monitors that provide an up-to-date visual dashboard of Gulfstream aircraft in-work worldwide and the company’s maintenance facilities and personnel, along with health updates from aircraft during flight.

“Our AOG center is the next evolution of what our Technical Operations department has had in place for years,” Zimmerman said. “Continuously improving our services is part of our effort to meet and exceed the expectations of our growing worldwide fleet.”

Lynx FBO Network Acquires Fly Arkansas’ Little Rock FBO Sat, 03 Mar 2018 15:04:12 +0000

The Sterling Group, a middle market private equity firm based in Houston, Texas, today announced that its platform company, Lynx FBO Network, has completed the acquisition of the FBO assets of Fly Arkansas at Clinton National Airport in Little Rock, Arkansas. Fly Arkansas retains the FBO at Boone County Airport and Aircraft Management and Charter. In August 2016, Sterling launched Lynx, a buy-and-build effort in the FBO industry, and is executing a plan to build a leading FBO network providing general aviation services. This marks their sixth acquisition since inception.

“We’re thrilled to welcome Little Rock to our growing network,” said Chad Farischon, a partner with Lynx. “Such an optimal location will allow us to better serve our customers across the southeast.”

Sterling has assembled a strong and experienced team to build the network. Greg Elliott, a Partner at The Sterling Group, has been involved in building several FBO networks in the past fifteen years, including roles as the Chairman of Encore and Trajen, and Board member of Landmark Aviation. Chad Farischon, Tyson Goetz, and Matt DeLellis are former members of large networks including Trajen, Landmark Aviation and Atlantic Aviation.  The management team purchased and integrated over 50 FBOs over the course of their careers.

Little Rock is an ideal location for us to continue our network’s expansion,” said Greg Elliott. “This allows us to further execute on our vision to create a preeminent, best-in-class FBO network.” Lynx currently operates locations near Destin, Florida, Portland, Oregon, Minneapolis, Minnesota and now Little Rock, Arkansas. Lynx and Sterling are actively seeking acquisitions in North America.

West Star Aviation Announces Hiring Push Amidst Expansion Efforts Sat, 03 Mar 2018 14:59:09 +0000 West Star Aviation has announced increased hiring efforts in 2018 by attending job fairs and partnering with Careerwise for their apprenticeship program. These efforts have been strengthened because of their recent expansion efforts and an increased level of business at its East Alton, IL, (ALN), Grand Junction, CO, (GJT), and Chattanooga, TN, (CHA) facilities.

West Star Aviation recently visited Lansing Community College in Michigan looking for the next round of aircraft technicians. West Star shared their heritage as well as the industry need for aircraft technicians with help from the school’s Alumni. Other efforts will include a career fair at Colorado Mesa University on Thursday, March 1, 2018, from 9am-2pm in the UC Meyer Ballroom.

“It’s no secret that there is a need for aircraft technicians in the industry, our goal is to light a fire in these students and showcase the benefits of working in aviation,” said Katie Johnson, Director of Human Resources, West Star Aviation. “We want our technicians to grow with us, and we are excited to be offering these new opportunities to upcoming talent,” Johnson continued.

West Star’s next generation hiring efforts have been showcased two consecutive years in AMT’s 40 under 40, and will aggressively continue with the growing need for technicians in the industry.

Voted #1 Preferred MRO in the 2014, 2015, 2016, and 2017 Professional Pilot magazine annual “Preferences Regarding Aviation Services and Equipment” (PRASE) Survey, West Star Aviation specializes in the repair and maintenance of airframes, windows, and engines, as well as major modifications, avionics installation and repair, interior refurbishment, surplus avionics sales, accessory services, paint and parts.

In addition to its facilities in East Alton, IL; Grand Junction, CO; and Chattanooga, TN, West Star Aviation runs maintenance operations at Aspen-Pitkin County Airport in Aspen, CO; Chicago Executive Airport in Chicago, IL; Centennial Airport in Denver, CO and Conroe-North Houston Regional Airport in Houston, TX. The company also provides complete FBO services for transient aircraft at its newly remodeled East Alton and Grand Junction facilities. West Star Aviation is an industry leader in technical experience and expertise while providing world-class customer
services in all the organization’s divisions. For more information visit or call 800-922-2421.

Dreamline Aviation Adds the HondaJet to its West Coast Charter Fleet Sat, 03 Mar 2018 13:13:59 +0000 Dreamline Aviation has expanded its charter fleet with the addition of a new HondaJet (HA 420). Dreamline thus becomes the first West Coast operator to offer the unique and ultra-modern HondaJet for air charter service.

Dreamline President, Mark L. Schmaltz, commented, “With its super-quiet and spacious seating for 4 passengers, the HondaJet has redefined the light jet experience. This is the ideal jet for flights up to 1,000 miles.”

Dreamline conducted its first charter flight on February 7th with a flight from its Van Nuys headquarters to Mammoth Lakes, California.

Dreamline operates a full range of aircraft on its worldwide air carrier certificate including a Gulfstream IV, a Challenger 604, three mid-size jets, three light jets and four King Air 200 and 250 turboprops.

Desert Jet Continues Growth at Palm Springs Sun, 25 Feb 2018 01:53:17 +0000 Leading business aviation services company Desert Jet reports a remarkable year-over-year growth in 2017 to its charter, FBO and maintenance businesses, with revenues increasing 100%.

Desert Jet added four new aircraft to its charter fleet last year – including three super-mid-sized jets – and saw an upsurge reflecting 40% increase in charter flight hours and 62% increase in charter revenue.

Desert Jet Center, the company’s Fixed Base Operation (FBO) also reported significant growth after a year-and-a-half of operations. Desert Jet Center is currently under construction of its new 32,000 sq. ft. executive terminal at the Jacqueline Cochran Regional Airport in Palm Springs/Thermal, California. Desert Jet Center increased traffic to the airport by 17% and captured 35% total market share in 2017. The FBO also reported a huge increase in customer service reviews with more than 10 times as many 5-star reviews to industry sites such as Airnav, and Foreflight, designating Desert Jet Center as the highest customer service rated FBO in the greater Palm Springs/Thermal area. Desert Jet Center also became the only IS-BAH registered FBO in the entire region in 2017.

Desert Jet Maintenance, the company’s Cessna Citation-specialized FAA Part 145 Certified Repair Station, saw double-digit growth in the last quarter of 2017, added significant AOG capabilities on every airframe type, and again earned the FAA Diamond Award of Excellence.

“2017 was a great year, having celebrated our tenth anniversary and bringing more team members into our fold,” stated Denise Wilson, President and CEO of Desert Jet. “The growth has been exciting due to the number of talented people we’ve been able to add to our team as we solidify our place as the leading aviation company in the Palm Springs area.”

Desert Jet doubled its workforce in 2017 to support the increased demand for charter flights, jet maintenance and the level of transient aircraft activity forecasted for the airport. Within the first month of 2018, the momentum has been maintained with the addition of a new Cessna Citation CJ3 to the charter fleet, an increase in FBO visits up 60% year-over-year and a 252% percent increase in business for Desert Jet Maintenance as compared to Jan 2017.

New Pilatus PC-24 Training Underway at FlightSafety Dallas Sun, 25 Feb 2018 01:42:07 +0000 FlightSafety International and Pilatus announce that training for the new PC-24 Super Versatile Jet has begun at FlightSafety’s Learning Center in Dallas, Texas.

“We are pleased to announce the start of training for the new Pilatus PC-24 aircraft in Dallas,” said David Davenport, Executive Vice President. “FlightSafety and Pilatus worked closely together to ensure owners and operators of the PC-24 receive the highest quality training and outstanding service they deserve and expect.”

The Pilatus PC-24 simulator was recently qualified and approved for training by the European Aviation Safety Agency. Qualification by the United States Federal Aviation Administration occurred in December 2017.

“Receiving EASA and FAA qualification demonstrates our ability to design and manufacture simulators that replicate the flying characteristics of the aircraft they represent, and meet or exceed the stringent standards of aviation regulatory agencies around the world.” added Davenport.

Pilots and maintenance technicians who operate and support the Pilatus PC-24 benefit from the highest level of fidelity, quality, and reliability this new FlightSafety FS1000 simulator provides. It is equipped with the latest advances in technology including the VITAL 1100 visual system, electric motion and control loading, and new Instructor Operating Station.

FlightSafety’s two Learning Centers in Dallas are equipped with 25 full flight simulators. They are used to provide training for business and commercial aircraft manufactured by Airbus Helicopters, Bell Helicopter, Bombardier, Embraer, Dassault, Gulfstream, and Pilatus.

FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides more than 1.4 million hours of training each year to pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators at Learning Centers and training locations in the United States, Australia, Brazil, Canada, China, France, Japan, the Netherlands, Norway, South Africa and the United Kingdom.

Rockwell Collins announces a new ADS-B Out certifications Sat, 24 Feb 2018 03:27:32 +0000 Rockwell Collins’ ADS-B Out Part 23 approved model list supplemental type certificate (AML-STC) has received approval by the Federal Aviation Administration (FAA). This path includes the latest TDR-94/94D Mode S Transponder variant to help aircraft owners meet the rapidly approaching mandate. This certification covers 32 unique aircraft models from Textron Aviation and M7 Aerospace.

Operators can determine if their aircraft qualifies by visiting and selecting their aircraft make and model in Rockwell Collins’ ADS-B Out certifications tool.

Certification for Part 25 aircraft models is underway and should be completed in a few months. Validations for both certifications are planned with the European Aviation Safety Agency (EASA), Transport Canada and Mexico’s Directorate General of Civil Aeronautics (DGAC).

This new ADS-B Out certification pairs the newest transponder variant with either a Rockwell Collins GPS-4000S Global Positioning System Sensor or FreeFlight Systems 1203C SBAS/GNSS position source. In addition, this certification also supports VIVISUN® ADS-B FAIL annunciators with integrated ARINC 429 to discrete signal conversion capability from Applied Avionics.

The transponder’s latest improvement includes the ability to automatically generate a fixed flight ID from the Mode S code for U.S. registered aircraft. For customers that don’t have a flight ID to send from a controller, this removes the need to upgrade other parts of the avionics system to become compliant.

“With less than half the aircraft currently meeting the ADS-B Out mandate, we are doing everything we can to help remaining owners equip in the most cost effective manner possible by the end of 2019,” said Craig Olson, vice president and general manager, Business and Regional Systems for Rockwell Collins.

About Rockwell Collins
Rockwell Collins (NYSE: COL) is a leader in aviation and high-integrity solutions for commercial and military customers around the world. Every day we help pilots safely and reliably navigate to the far corners of the earth; keep warfighters aware and informed in battle; deliver millions of messages for airlines and airports; and help passengers stay connected and comfortable throughout their journey. As experts in flight deck avionics, cabin electronics, cabin interiors, information management, mission communications, and simulation and training, we offer a comprehensive portfolio of products and services that can transform our customers’ futures. To find out more, please visit